TCS is Hiring “Customer Service Executive” anyone can Apply
TCS is Hiring : Calling all customer service enthusiasts! TCS, a globally recognized leader in IT solutions, is seeking a passionate Customer Service Executive to join their dynamic team in Nottingham.
About the Job
This permanent role offers an exciting opportunity to leverage your customer service skills and make a real difference. You’ll be the friendly voice (or email!) assisting existing clients across various channels, ensuring their needs are met with exceptional care.
Job Role
- Provide top-notch customer service via phone, webchat, and email
- Maintain a positive and helpful demeanor in a fast-paced environment
- Follow established communication guidelines and navigate internal systems
- Work collaboratively with colleagues to promote a positive work ethic
- Thrive in a target-driven environment, meeting goals like customer satisfaction and call handling times
- Adhere to company policies and procedures
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Education & Experience
- While a formal education requirement isn’t specified, excellent communication and multitasking skills are essential.
- Previous customer service experience, especially in insurance (a plus!), will be highly regarded.
Eligibility
- A team player with a passion for exceeding customer expectations
- Strong communication skills, both written and verbal
- Ability to prioritize, manage multiple tasks, and adapt to changing situations
Benefits
- Competitive salary and benefits package, including pension, healthcare, life assurance, and more.
- Access to extensive training resources and discounts within the Tata network.
- Opportunity to work in a diverse and inclusive environment that values wellbeing.
Apply Now!
Ready to embark on a rewarding career with a world-class company? Here’s how to apply:
- Submit your online application.
- Participate in a technical discussion.
- Progress to a managerial interview.
- Conclude the process with an HR discussion.
Don’t miss this chance to join TCS and “do more of what matters.” Apply today!
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